Hillhub 40000mAh Rechargeable Camping Fan (Black)

・40000mAh large battery, with a runtime of 18-80 hours. It can charge mobile phones and power vehicles in reverse.
・ 3-speed silent brushless fan, with 120° automatic swivel + 270° tilt for adjusting airflow.
・ Three-level LED lights including SOS emergency function, equipped with remote control + 1/2/4/8-hour timer.
・ It can be hung or placed on a desk. Resistant to drops and anti-slip. Suitable for camping and RV emergencies.

We offer free-shipping for all US orders except: Alaska, Guam, Hawaii and Puerto Rico. (The delivery fee for these four locations will be charged an additional $30）

Shipping Method:
(1) Standard shipment method for small products via USPS, UPS and FedEx or other.
(2) Extra $25 will be charged for Expedited shipment via UPS Express.
(3) For large items, multiple items or large orders we use LTL freight.

Order Processing & Pre-order Shipping:

We ship all non-preorder orders within 72 hours on business days (Monday-Friday). *Pre-order items are excluded; please refer to product page for their exact ship date.

Shipping Time:
Expedited shipping time: 2 business days delivery after order shipment.(Expedited shipping time for Alaska, Guam, Hawaii and Puerto Rico: 3–6 business days）
Standard shipping: 3-5 business days.（Standard shipping time for Alaska, Guam, Hawaii and Puerto Rico: 3 - 8 business days）
LTL shipping: 8-10 natural days.

Once an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee.

Order Processing Time: within 72 hours on business day.(Monday-Friday)

Tracking Order：
After we have shipped the order, you can track the package via the order tracking tool. If the customer cannot be reached or does not accept delivery of the product of these attempts, we reserve the right to cancel the order for our discretion.
If the above does not answer your question, please contact us via email at hillhub@hotmail.com.

Note:
*While we aim to deliver your orders as quickly as possible, please note that we do not guarantee delivery times due to factors beyond our control (e.g., customs, carrier delays.）
*Business days don't typically include weekends, however, Saturday and Sunday deliveries may occur in certain zip codes.
*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by email at (hillhub@hotmail.com).Unfortunately, once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.
*We only ship brand new products and will try to keep items on our site in stock. If special circumstances cause a logistical delay, we will contact you within 24 hours of your order. If you receive a product that is not artificially damaged or functions abnormally, we will issue a full refund or replacement for this defective product at no additional cost to you.
*Please note that if you wish to order multiple items and ship them to different people, please place these as separate orders.
*If you have any questions regarding the order, please contact us via email (hillhub@hotmail.com) or leave a message on the back-end. We will provide you with a satisfactory solution as soon as possible.

Only orders purchased via Hillhub official website are eligible for returns. Please review the terms below:

1.Return Eligibility Period

Items can be returned within 30 days after delivery. Returns beyond 30 days are only accepted for quality defects.

 2.How to Request Returns

Email us at hillhub@hotmail.com to submit a return request. All returned goods must be shipped to: 6509 Kimball Ave, Chino, CA 91708, USA.

3.Order Processing & Pre-order Shipping

We ship all non-preorder orders within 72 hours on business days (Monday-Friday). *Pre-order items are excluded; please refer to product page for their exact ship date.

4.Order Cancellation Rules

• Orders can be canceled for free within 24 hours before shipment.

• Cancellation requests submitted after goods are shipped cannot be approved. If you no longer want the item, submit a return request after receiving the package.

5.Refund Method & Processing Timeline

All refunds will be credited back to your original payment method. Refunds take 7 working days to reflect in your account after approval. Reach out to hillhub@hotmail.com if you have refund inquiries.

6.Return & Refund Conditions

All returns require prior approval from customer service. Products must be returned in original condition with full packaging and all accessories, plus your purchase receipt.

• Buyer-caused returns: Buyer covers all return shipping fees, determined by your selected courier. Return postage will be subtracted from your refund amount. Damaged/missing items from buyer negligence only qualify for partial refunds.

• Seller-caused issues (damaged/wrong items received): We cover all return shipping costs.

• For suspected quality/transit damage: Send a product usage video to us first. If our troubleshooting videos confirm factory functional defects, we fully cover return & replacement shipping fees.

 7.Return Procedures

Email hillhub@hotmail.com with your order number, return reason and product photos. We will reply within 2 business days to confirm your return details.

We will send return shipping instructions via email once your request is approved; you may choose any logistics provider for delivery. Unauthorized returns without prior confirmation will be rejected.

8.Return & Exchange Shipping Costs

We cover return postage for quality defect returns. Customers are responsible for shipping fees for return or exchanges due to personal preferences (e.g.color).

9.Exchanges

The fastest solution is to return your current item and place a new separate order after return approval. Buyers pay shipping fees for exchanges due to personal preference (e.g. color changes).

10.Warranty Policy

By placing orders on Hillhub, you agree to this Warranty Policy, Privacy Policy and Terms of Use.

We offer a 12–24 month limited warranty for water heaters. Contact hillhub@hotmail.com to file a warranty claim for product failures within the warranty period.

We will provide replacement parts, repair guides or brand-new units for damages caused by factory defective components. This warranty does not cover damage from improper human operation.

Note: This manufacturer warranty is non-transferable and invalid for second-hand goods purchased via eBay, Craigslist or other third-party resale platforms.